[Resolved] Aircel — My mobile no. [protected]. Outgoing small & incoming call issue.

PIYASH DAS

Address:

560043

At 2nd September my mnp completed. But till now I'm can't receive any call even I can't send any sms. When I call at this no reply with NUMBER DOESN'T EXIST. but how can be this though outgoing call can be done with same no.

I contacted customer care they told there is no issue and suggested to replace the sim. So I went to aircel store to change, they told me that within 24 services will activated but today 16 September till now issue remain as it was.

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

Aircel Customer Care's response Dear PIYASH DAS,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Sep 20, 2016

Updated by PIYASH DAS After 19days, problem solved. Thanks Aircel

Verified Support

Sep 20, 2016

Aircel Customer Care's response Dear PIYASH DAS,

Our team has contacted you regarding your concern but the number was switched off. Kindly provide an alternate number so that we can reach you.

Thanks and Regards
Aircel Social Media Team