[Resolved] Aircel — My outgoing calls and sms services have been barred due to undefined reasons | |||
I am not able to call from my Aircel number [protected] and even my sms services are also not working from yesterday. I talked to the customer care executive on this issue and they said my sim have been blocked. After that I have requested them to activate the sim again. They gave the assurence that all services would be started in 4 hours. But the services are still not started. Please help to get this resolve asap. Thanks Was this information helpful? | |||
Mar 23, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 14, 2017 Aircel Customer Care's response Dear D.Avikum, We are forwarding your concern to the team. Please allow us some time to get back to you and kindly share your alternate number. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 18, 2017 Aircel Customer Care's response Dear D.Avikum, We would like to inform you that, as per our record your number has been barred under AV failure. Kindly share an alternate no. so that we can get in touch with you. Thanks and Regards Aircel Social Media Team Verified Support Feb 20, 2017 Aircel Customer Care's response Dear D.avikum, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Aircel No.: 20 digits Sim No.: Alternate No.: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
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Thanks for your mail, I have received the new SIM from Aircel service centre with cash payment of Rs. 50 /- yesterday and they assure me that new SIM would be activated in one day only but still the sim has not activated.
If this kind of aircel service has then it is very bad service if I am wasting my time to activate my existing no.
Thanks
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
20 digits Sim No.:
Alternate No.:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.
Thanks and Regards
Aircel Social Media Team