[Resolved] Aircel — my prepaid aircel number got disconnected without prior notice | |||
Sir My aircel prepaid number got disconnected. Its been over two week and my sim shows no network. I also applied for renewal of sim card, they charged me rs 100 but its been 5 days and i didn't got the number back. My number is very old and linked with adhaar and all, so it is important. Please do something asap. My number: [protected] Email : [protected]@gmail.com Thanks in advance. Was this information helpful? | |||
Mar 8, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 12, 2018 Aircel Customer Care's response Dear Customer (vikku423q), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: The 20 digits of the new Aircel SIM: Warm Regards, Aircel Social Media Team Verified Support Jan 17, 2018 Aircel Customer Care's response Dear Customer (vikku423q), We would like to inform that our team tried to call you but the number was switched off. Warm Regards, Aircel Social Media Team Verified Support Jan 19, 2018 Aircel Customer Care's response Dear Customer (vikku423q), Thanks for informing us. We have shared the same with our team and you will be contacted soon. Warm Regards, Aircel Social Media Team Verified Support Feb 05, 2018 Aircel Customer Care's response Dear Customer (vikku423q), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Warm Regards, Aircel Social Media Team | |||
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Thanks for sharing the required information with us. We have escalated it to our team for further assistance and will update you soon.
Warm Regards,
Aircel Social Media Team