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[Resolved]  Aircel — NDAIRPI2 deactivation problem

Address:Gautam Buddh Nagar, Uttar Pradesh

NDAIRPI2 balanced deduction 2 rupees per day is getting deducted from my balanced under NDAIRPI2.i did not activated my no.[protected] and checked under 155223 and found i"m not subscribed any pack and able to deactivated by sending STOP to 155223. i will many try customer care but does not contact with...sr plz i request to you, this problem solve immediately.My Mob. No.- [protected]
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Jan 21, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 14, 2016
Renjis Imanuvel's response My aircel number call histry [protected]
[protected]@gmail.com &[protected] send mepls
Verified Support
Dec 20, 2016
Aircel Customer Care's response Dear Pd verma,

Thanks for reaching out to us. We request you to dial *121*0200# to deactivate NDAIRPI2 pack.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Dec 20, 2016
Aircel Customer Care's response Dear Renjis Imanuvel,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
4 Comments

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Comments

My number [protected] call histry send my email...[protected]@outlook.com &[protected] send me pls
Reply
Aircel Customer Care's response, Dec 20, 2016
Verified Support
Dear Renjis Imanuvel,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
From 12/12/2016, the network is complete down, on 13/12/2016, the signals are shown but no outgoing or incoming calls.
Reply
Aircel Customer Care's response, Dec 20, 2016
Verified Support
Dear Likitha Reddy Narra,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Hi, i am from hyderabad .Today morning i was happy about aircel signals that were restored and i could make calls.but since from an hour it seems to be my signals are full but i am unable to make outgoing calls.

Please try to address the issue as early as u can.Its a big hazzle for all users .
Reply
Aircel Customer Care's response, Dec 20, 2016
Verified Support
Dear Customer(wizard 19 ),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Earlier this evening I had full signal and was trying to make a call but when this happened the calls got cut...so I restarted the phone and found it was not showing any signal further so I tested using other sims and the slot is working fine sort my issue out
Reply
Aircel Customer Care's response, Dec 20, 2016
Verified Support
Dear Sidhu Anand Vasantada,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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