[Resolved] Aircel — network unavailable

roy2011

from Hyderabad, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	aircel.com

No network connection or signal of the aircel mobile
my aircel mobile no [protected] is not showing network signal from 3 days

No signal at hyderabad — unable to make calls

Converting to another network is necessary or not...

When do we get resolved the issue???

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Feb 13, 2018

Complaint marked as Resolved

NETWORK IS BACK AGAIN ON 7TH FEB THANQUE

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

Aircel Customer Care's response Dear Roy(roy2011),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 02, 2018

Aircel Customer Care's response Dear Roy(roy2011),

We would like to inform you that due to multiple fibre cut yesterday there was some network congestion in few areas. We regret any unintentional network issues that you may have faced. However our concerned team has worked on the same and fixed the issue. We appreciate your trust & support.

Warm Regards,
Aircel Social Media Team

Feb 02, 2018

Updated by roy2011 ==================================================
network status[protected]
===================================================

Signal Bars: zero no signal bars
Alternate No.: [protected]
Complete address:4-1124, new hafizpeta near kondapur rto office
Landmark:ganesh temple
Specific location of issue (indoor/outdoors):both

but signal getting at kharitabad

but not at my current address

thanque
==============================

Verified Support

Feb 03, 2018

Aircel Customer Care's response Dear Roy (roy2011),

As already conveyed due to multiple fiber cuts yesterday there was some network congestion in few areas. We regret any unintentional network issues that you may have faced. However, our concerned team has worked on the same and fixed the issue. We appreciate your trust & support.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Media Team

Feb 20, 2018

Updated by roy2011 ========================================
network status[protected] @ 3:45am to 4:00 am
========================================

Signal Bars: 2 signal bars
Alternate No.: [protected]
Complete address new hafizpeta near kondapur rto office
Landmark:ganesh temple
Specific location of issue (indoor/outdoors):both

but no calls can be made

remain few minutes and got off
==================================================
network status[protected] after 4:00am
===================================================

Signal Bars: zero no signal bars
Alternate No.: [protected]
Complete address:4-1124, new hafizpeta near kondapur rto office
Landmark:ganesh temple
Specific location of issue (indoor/outdoors):both

thanque
==============================