[Resolved]  Aircel — No response from company

Address:Patna, Bihar, 801505
Website:aircel.com

I am having an aircel number [protected] on the name of Alok ranjan. Full network is there, even companies msgs are coming but i am unable to place a call, if i try to do outgoing call it will say that the number you are calling is busy, for incoming call it will say check the number you have dialled,

i called customer care, first day they told to change the slot sim is ok, again when we called they told recharge with rs 50 on 8th may..i did...
again we called they told after 4 days it will work, we have taken your complain n alll...but the fact is its not working and the most important thing is whenever you will call from a aircel number next time kabhi nhi lagta hai, i think they use to block it,
yesterday i called them they told feel free it will work soon, now when i am calling today then i am unable to talk,

i asked for complain number but they didnt give, n cut the phone.

what is this
i havent talked n they disconnected, is this the way to talk

no manners
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May 25, 2017
Complaint marked as Resolved 
I mailed the above mentioned email id...
Aircel customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Aircel Customer Care's response
Dear Customer (Nishakiranbharti),

We are forwarding your issue to our team. Meanwhile, kindly share the following details to assist you better:

Alternate no.:
Duration since when the issue is being faced:

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 22, 2017
Aircel Customer Care's response
Dear Customer (Nishakiranbharti),

We would like to inform you that our team tried contacting you, however, the number was Not Reachable/Switch Off. We request you to share an alternate no. to proceed further.

Thanks and Regards,
Aircel Social Media Team
May 24, 2017
Updated by nishakiranbharti
the alternATE number is [protected], and [protected]

i am facing this issue from approx 25 days..
Verified Support
May 25, 2017
Aircel Customer Care's response
Dear Customer (Nishakiranbharti),

Thank you for sharing the details. We have forwarded the same to our team and will update you accordingly.

Thanks and Regards,
Aircel Social Media Team
Verified Support
May 25, 2017
Aircel Customer Care's response
Dear Customer (Nishakiranbharti),

We hope our team got in touch with you and shared the requisite details.

Thanks and Regards,
Aircel Social Media Team
May 25, 2017
Updated by nishakiranbharti
Yes indeed it got solved
Thanks
Verified Support
May 26, 2017
Aircel Customer Care's response
Dear Customer (Nishakiranbharti),

Thank you for the acknowledgment. Assuring you best services in future.

Thanks and Regards,
Aircel Social Media Team
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