[Resolved] Aircel — No response from company | |||||
I am having an aircel number [protected] on the name of Alok ranjan. Full network is there, even companies msgs are coming but i am unable to place a call, if i try to do outgoing call it will say that the number you are calling is busy, for incoming call it will say check the number you have dialled, i called customer care, first day they told to change the slot sim is ok, again when we called they told recharge with rs 50 on 8th may..i did... again we called they told after 4 days it will work, we have taken your complain n alll...but the fact is its not working and the most important thing is whenever you will call from a aircel number next time kabhi nhi lagta hai, i think they use to block it, yesterday i called them they told feel free it will work soon, now when i am calling today then i am unable to talk, i asked for complain number but they didnt give, n cut the phone. what is this i havent talked n they disconnected, is this the way to talk no manners Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved I mailed the above mentioned email id... Aircel customer support has been notified about the posted complaint. Verified Support May 22, 2017 Aircel Customer Care's response Dear Customer (Nishakiranbharti), We are forwarding your issue to our team. Meanwhile, kindly share the following details to assist you better: Alternate no.: Duration since when the issue is being faced: Thanks and Regards, Aircel Social Media Team Verified Support May 22, 2017 Aircel Customer Care's response Dear Customer (Nishakiranbharti), We would like to inform you that our team tried contacting you, however, the number was Not Reachable/Switch Off. We request you to share an alternate no. to proceed further. Thanks and Regards, Aircel Social Media Team Verified Support May 25, 2017 Aircel Customer Care's response Dear Customer (Nishakiranbharti), Thank you for sharing the details. We have forwarded the same to our team and will update you accordingly. Thanks and Regards, Aircel Social Media Team Verified Support May 25, 2017 Aircel Customer Care's response Dear Customer (Nishakiranbharti), We hope our team got in touch with you and shared the requisite details. Thanks and Regards, Aircel Social Media Team Verified Support May 26, 2017 Aircel Customer Care's response Dear Customer (Nishakiranbharti), Thank you for the acknowledgment. Assuring you best services in future. Thanks and Regards, Aircel Social Media Team | |||||
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