[Resolved] Aircel — No response on 121 and 198 number | |||||
I am very upset that since yesterday afternoon nobody is picking on aircel mobile toll free numbers 121 and 198. It was urgent that I need to speak to one of the customer care person. But nothing. Very poor and bad services of aircel mobile department. Lack of responsibility on the customer care executives side. Are they so busy. Hina Rajput [protected] Was this information helpful? | |||||
Mar 29, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 17, 2017 Aircel Customer Care's response Dear Hina Rajput, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 22, 2017 Aircel Customer Care's response Dear Hina Rajput, We would like to inform you that our team tried to contact you but there was no response. Kindly provide us with an alternate number and convenient time so that we can reach you. Thanks and Regards Aircel Social Media Team | |||||
 2 Comments | |||||
Comments
I have recharge with 199 rs( plan o[censored]nlimited call for 28 days + 10 GB of Data) on 16 of August 2017 but today 05 september 2017, I suddenly not able to call after 3.30 pm . I tried to call at 121 and 198 approx 50 times but there is no response from the aircel. This is my worst experience from the customer service of the Aircel.
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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My mobile number is [protected]. The following value added service
JUICE UP WEEKLY
SILK
PPLAY GAMES
WEEKLY VIDEO STORE
is activated for my number. Please help me to deactivate the above value added service sir.
Thanking you,
yours truly,
s.selva preman
[protected]
We have checked your account details and would like to inform you that no VAS service is active on your Aircel number. Further, we request you to dial 155223 to deactivate any VAS service in future.
Warm Regards,
Aircel Social Media Team