Aircel — no service- not able to port to other network and couldn't send the port message due to lack of network

Address:Chennai, Tamil Nadu, 600117
Website:Aircel.in

I am Niranjani of Chennai, and for the past two days from 21-2-18 till today there seems to be no service in the Aircel Network! And to Port to another network, you need to be able to send the Porting request from the number that you wanted to change, and due to lack of service it's not possible! Please someone sort this out!
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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