Aircel — Non activation of sims

Address:New Delhi, Delhi

I bought two simcards of aircel([protected], [protected]) on 25th march from my the aircel stall at my college campus(bharati vidyapeeth's college of engineering, delhi).i submitted 2 undersigned copies of my driving license with my photographs.i have called customer care of aircel, appellate authority of aircel.they say document submission is still pending in the case.neither they are providing me with the contact no. of their nodal officer.At their facebook page they say they are looking into the issue but i dont see any progress in my case.it has been more than 15 days, i was patiently waiting but i am still getting the same response from them
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shubham,


We would request you to share the scan of the documents submitted from your end at the time of applying the connection, so that we can cross check and assist you accordingly.


Regards
Team Aircel
Hi Shubham, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Okay..here is my driving license

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information