[Resolved] Aircel — not getting port code from last 3 months. | |||||
I'm using an aircel postpaid number (+[protected] from last 3 years, i want to port my number because the service of aircel is not getting any better. So, i'm trying to get my port number but sms sending for the port is getting failed, and when i call to customer care they will keep telling me they will fix it tomorrow, i will get the port code by till tomorrow but their tomorrow never came. It has been almost 2 and half months, i unable to switch, not getting my call on time, have to face trouble with outgoing calls mostly. Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 08, 2018 Aircel Customer Care's response Dear Nikhil, Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings: The format of sending the Port Out message: Screenshot of the error message received: Warm Regards, Aircel Social Media Team Verified Support Feb 09, 2018 Aircel Customer Care's response Dear Nikhil, We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly. Warm Regards, Aircel Social Media Team Verified Support Feb 13, 2018 Aircel Customer Care's response Dear Nikhil, We would like to inform you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. Warm Regards, Aircel Social Media Team | |||||
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