Aircel — not getting upc from aircel after several try

5 Reviews
 jhupan on Mar 7, 2018

With my due respect want to let you know that i have been trying to get the porting code by sending sms to 1900 several times, but not getting any code.

I have very poor network at my place, thereby i want to port this number. I have been trying several ways to connect to the customer service of aircel but i am unable to do that.

Please help me out, as i am in urgent need to port my number.

Complaint Status

[Mar 07, 2018] Aircel customer support has been notified about the posted complaint.
Presema Sherly's response, Mar 02, 2018
Update pls
Updated by jhupan, Mar 09, 2018
I have tried to call [protected], but when I provided my last 5digit sim-number, they are saying that the sim is not registered with them. How the hell is the number active then for last 2-3 years. Is it a joke? How they can do this to a customer when he is in some urgent need.

Please help me out.
Complaint comments  4 Comments     Updated: Share0Tweet0Share0


Hi friend,

Don't depend upon Aircel to help you. Try to call [protected] from any mobile no. follow the instruction.
Keep your mobile number and the SIM number ready(last five digits of the number printed on your SIM)

Listen to the IVR voice.
-- Select your language preference.
-- Choose, You are an existing Aircel customer.
-- Choose to generate UPC code for your number.

IVR will ask to enter your Aircel number for which you want to generate UPC.
-- Enter your Aircel mobile number.
IVR will ask for last 5 digits of your SIM number.
-- Enter your 5 digits of your SIM number.

Now the IVR will tell you the UPC code over the call.
its a 8 digit code. ex. DX123456
first 2 letters are alphabets & rest are numbers

D -- signifies the service provider name- Aircel (Dishnet Wireless Ltd.)
X -- signifies your circle name . changes according to your circle Ex- O(Odisha),
so for odisha the UPC will look like "DO123456"

List of Codes of Service providers
Aircel D
Bharti Airtel A
Loop Mobile L
Datacom Solutions C
HFCL Infotel H
Idea Cellular I
Reliance Communications R
Reliance Telecom E
S Tel S
Spice Communications P
Etisalat DB Telecom (Cheers Mobile) W
Uninor U
Vodafone V

List of Service Codes for Service Areas

Andhra Pradesh A
Assam S
Bihar B
Delhi D
Gujarat G
Haryana H
Himachal Pradesh I
Jammu & Kashmir J
Karnataka X
Kerala L
Kolkata K
Madhya Pradesh Y
Maharashtra Z
Mumbai M
North East N
Orissa O
Punjab P
Rajasthan R
Tamil Nadu ( including Chennai) T
UP-East E
UP-West W
West Bengal V
Sir i am not able to receive UPC and I am facing various problems due to the network problem. My most of the work is by my phone only. Please resolve the isssue as soon as possible.

I need to port my Aircel number.
I have sent PORT to 1900 several times but I have not received my UPC.
This is urgent now.

Kindly help on this and please provide any updates.

Please find my number below
IVR option is working for my friends...

But in my mobile, it is not working. error showing as "Mobile no & Sim no is not matching with our records. Kindly come back after taking correct details".

Message send to 1900 several times also.
jhupan's [Complaint's author] reply, Mar 9, 2018
The same thing is happening to me also, please do the needful to sort this out.

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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - not getting upc from aircel after several try