Aircel — not getting upc from aircel after several try

 
5 Reviews
 jhupan on Mar 7, 2018
Hello,

With my due respect want to let you know that i have been trying to get the porting code by sending sms to 1900 several times, but not getting any code.

I have very poor network at my place, thereby i want to port this number. I have been trying several ways to connect to the customer service of aircel but i am unable to do that.

Please help me out, as i am in urgent need to port my number.

Complaint Status


[Mar 07, 2018] Aircel customer support has been notified about the posted complaint.
Presema Sherly's response, Mar 02, 2018
Update pls
Updated by jhupan, Mar 09, 2018
I have tried to call [protected], but when I provided my last 5digit sim-number, they are saying that the sim is not registered with them. How the hell is the number active then for last 2-3 years. Is it a joke? How they can do this to a customer when he is in some urgent need.

Please help me out.
Complaint comments  4 Comments     Updated: Share0Tweet0Share0

Comments

Hi friend,

Don't depend upon Aircel to help you. Try to call [protected] from any mobile no. follow the instruction.
Keep your mobile number and the SIM number ready(last five digits of the number printed on your SIM)

Listen to the IVR voice.
-- Select your language preference.
-- Choose, You are an existing Aircel customer.
-- Choose to generate UPC code for your number.

IVR will ask to enter your Aircel number for which you want to generate UPC.
-- Enter your Aircel mobile number.
IVR will ask for last 5 digits of your SIM number.
-- Enter your 5 digits of your SIM number.

Now the IVR will tell you the UPC code over the call.
its a 8 digit code. ex. DX123456
first 2 letters are alphabets & rest are numbers

D -- signifies the service provider name- Aircel (Dishnet Wireless Ltd.)
X -- signifies your circle name . changes according to your circle Ex- O(Odisha),
so for odisha the UPC will look like "DO123456"

List of Codes of Service providers
Aircel D
Bharti Airtel A
BSNL B
Loop Mobile L
Datacom Solutions C
HFCL Infotel H
Idea Cellular I
MTNL M
Reliance Communications R
Reliance Telecom E
S Tel S
MTS Y
Spice Communications P
Etisalat DB Telecom (Cheers Mobile) W
TATA T
Uninor U
Vodafone V

List of Service Codes for Service Areas

Andhra Pradesh A
Assam S
Bihar B
Delhi D
Gujarat G
Haryana H
Himachal Pradesh I
Jammu & Kashmir J
Karnataka X
Kerala L
Kolkata K
Madhya Pradesh Y
Maharashtra Z
Mumbai M
North East N
Orissa O
Punjab P
Rajasthan R
Tamil Nadu ( including Chennai) T
UP-East E
UP-West W
West Bengal V
Sir i am not able to receive UPC and I am facing various problems due to the network problem. My most of the work is by my phone only. Please resolve the isssue as soon as possible.

I need to port my Aircel number.
I have sent PORT to 1900 several times but I have not received my UPC.
This is urgent now.

Kindly help on this and please provide any updates.

Please find my number below
[protected].
IVR option is working for my friends...

But in my mobile, it is not working. error showing as "Mobile no & Sim no is not matching with our records. Kindly come back after taking correct details".

Message send to 1900 several times also.
jhupan's [Complaint's author] reply, Mar 9, 2018
The same thing is happening to me also, please do the needful to sort this out.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    40%
    Complaints
    9032
    Pending
    3556
    Resolved
    2673
    phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    location
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - not getting upc from aircel after several try