Aircel — not getting upc from aircel after several try

Address:Kolkata, West Bengal, 700034

Hello,

With my due respect want to let you know that i have been trying to get the porting code by sending sms to 1900 several times, but not getting any code.

I have very poor network at my place, thereby i want to port this number. I have been trying several ways to connect to the customer service of aircel but i am unable to do that.

Please help me out, as i am in urgent need to port my number.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Mar 02, 2018
Presema Sherly's response
Update pls
Mar 09, 2018
Updated by jhupan
I have tried to call [protected], but when I provided my last 5digit sim-number, they are saying that the sim is not registered with them. How the hell is the number active then for last 2-3 years. Is it a joke? How they can do this to a customer when he is in some urgent need.

Please help me out.
Complaint comments 

Comments

Hi friend,

Don't depend upon Aircel to help you. Try to call [protected] from any mobile no. follow the instruction.
Keep your mobile number and the SIM number ready(last five digits of the number printed on your SIM)

Listen to the IVR voice.
-- Select your language preference.
-- Choose, You are an existing Aircel customer.
-- Choose to generate UPC code for your number.

IVR will ask to enter your Aircel number for which you want to generate UPC.
-- Enter your Aircel mobile number.
IVR will ask for last 5 digits of your SIM number.
-- Enter your 5 digits of your SIM number.

Now the IVR will tell you the UPC code over the call.
its a 8 digit code. ex. DX123456
first 2 letters are alphabets & rest are numbers

D -- signifies the service provider name- Aircel (Dishnet Wireless Ltd.)
X -- signifies your circle name . changes according to your circle Ex- O(Odisha),
so for odisha the UPC will look like "DO123456"

List of Codes of Service providers
Aircel D
Bharti Airtel A
BSNL B
Loop Mobile L
Datacom Solutions C
HFCL Infotel H
Idea Cellular I
MTNL M
Reliance Communications R
Reliance Telecom E
S Tel S
MTS Y
Spice Communications P
Etisalat DB Telecom (Cheers Mobile) W
TATA T
Uninor U
Vodafone V

List of Service Codes for Service Areas

Andhra Pradesh A
Assam S
Bihar B
Delhi D
Gujarat G
Haryana H
Himachal Pradesh I
Jammu & Kashmir J
Karnataka X
Kerala L
Kolkata K
Madhya Pradesh Y
Maharashtra Z
Mumbai M
North East N
Orissa O
Punjab P
Rajasthan R
Tamil Nadu ( including Chennai) T
UP-East E
UP-West W
West Bengal V
Sir i am not able to receive UPC and I am facing various problems due to the network problem. My most of the work is by my phone only. Please resolve the isssue as soon as possible.

I need to port my Aircel number.
I have sent PORT to 1900 several times but I have not received my UPC.
This is urgent now.

Kindly help on this and please provide any updates.

Please find my number below
[protected].
IVR option is working for my friends...

But in my mobile, it is not working. error showing as "Mobile no & Sim no is not matching with our records. Kindly come back after taking correct details".

Message send to 1900 several times also.
jhupan's [Complaint's author] reply, Mar 9, 2018
The same thing is happening to me also, please do the needful to sort this out.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information