Aircel — Overcharging

Address:560028
Website:www.aircel.com

It's been a problem since 20 days... I am being over charged daily for the 1st call that I make to a local no. Repeated complaints have brought no relief. Despite solving the issue they have started charging me at an even more higher rate. It charged me about 13 Rs and some paise for about 700+ seconds. Even after making complaints to the appellate authority no action were taken. I have recharged for a rate cutter of 89 rs under which I shud get a benefit of half paise call per second for 90 days.. But dis has made my life hell. Daily I call dem once to check y the same has not been resolved.
It will be a great help if I can get a solution as well as the refund for the excess amount charged.

Thanku.
Asootosh agrawal
[protected]
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Asootosh Agrawal,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information