[Resolved] Aircel — overcharging of bill from long time | |||||
I surinder lal chaudhary is having multiple connections under mobile no [protected], [protected] and [protected] in my name and used by my parents. I have paid every bill time to time but lately i'm Aggrieved by overcharging of bills by aircel. On enquiry i found out that net pack of rs148/-has been activated in all 3 mobile connections since 11 june 2016. The said mobile connections are used by my father, mother & aunt who doesn't even have a smart phone. I'm sure that either one of them have n't used even a single bit of that data pack which have been inadvertently added in my bill from a long time. I request your good self to kindly reverse the entire sum of money charged by you 148*17 (Months)*3 conection=2516*3=7548 along with late fee charged by you. Its pertinent to mention here that i have paid all the amount upfront to you without using even a single bit. You can reach me at [protected]. Was this information helpful? | |||||
Jan 31, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 21, 2017 Aircel Customer Care's response Dear Customer (Surinder Chaudhary), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Dec 23, 2017 Aircel Customer Care's response Dear Customer (Surinder Chaudhary), We would like to inform you that we have checked your account details and found that PI 148 was activated on your number since 11th Jun’16 with your consent. Hence, no discount is applicable to your number. Warm Regards, Aircel Social Media Team | |||||
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