[Resolved]  Aircel — port 1900 message not working

I want to port out from aicel but the 1900 number is not working. Mutiple times i sent messages to that number it's not working. Always i am getting not delivered message.

I am using correct format (Port xxxxxxxxxx).

Currently i am residing in usa. There should not be any problem for using 1900 i guess. Please let me know any other portability numbers are available?
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Mar 24, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Feb 20, 2018
Updated by Meena Rangarajan
Any updates on this?
Verified Support
Feb 21, 2018
Aircel Customer Care's response
Dear Meena,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team
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