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[Resolved]  Aircel — port message is not sending

I want to port my Aircel no to another service provider. From last week I am trying to send a port message on 1900, but they are telling me to message it in some format. I tried several numbers of time to send a message in that format but every it failed though it is correct!
So Plz provide me UPC code for my no [protected]. It is urgent.
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Feb 24, 2018
Complaint marked as Resolved 
Verified Support
Jan 11, 2018
Aircel Customer Care's response Dear Customer (rushikesh14),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Jan 21, 2018
Updated by rushikesh14 please send me the code as soon as possible ..please
Verified Support
Jan 24, 2018
Aircel Customer Care's response Dear Customer (rushikesh14),

We understand that this event certainly did not portray a favourable experience for you but we are in continuous touch with our team and will definitely share an update as soon as we get any.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

I was tried to PORT mobile number from last 7Days but its not Sent PORT sms To Aircel
Reply
Aircel Customer Care's response, Jan 10, 2018
Verified Support
Dear Vikram,

Thanks for reaching out to us. Kindly share the following information in order to look into your issue:

Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 13, 2018
Verified Support
Dear Vikram,

Thanks for sharing the details with us. We have escalated your details to our team for further assistance and will update you soon.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 22, 2018
Verified Support
Dear Vikram,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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