[Resolved] Aircel — balance deduction without consent | |||
They are activating caller tune packs on my number without my consent. Even i haven't pressed any key when i received their customer centre call. I called customer care to complaint about this issue, and their customer care proplr just cut down the call without listening and later on they just block the number by which i can only get to hear 'you are in a queue'. I mean i can't be a queue for so long. I called them for approx 25 times. Even i called from my another number but the result was same, they blocked that number too. I just want my money back in my number account. I have been trying since 6 days. This is not the way to cut balance of consumers. Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Feb 05, 2018 पण्डित सत्य प्रकाश सेवदा's response Sending my port cod
Verified Support Feb 14, 2018 Aircel Customer Care's response Dear Customer (Ronak2908), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: Date & Time of deduction: Amount deducted: Any message received upon deduction (screenshot if any): Warm Regards, Aircel Social Media Team Verified Support Feb 17, 2018 Aircel Customer Care's response Dear Customer (Ronak2908), We would like to inform you that we have checked your account details and have found that the CRBT Service was activated in your account after due consent from you. However as a onetime service gesture waiver of Rs.50 is being effected in your account, it will reflect within 24 working hours. Warm Regards, Aircel Social Media Team | |||
 5 Comments | |||
Comments
We have dont receiving my porting code for aicel. this number is very important for me so please porting unique code send to my number.[protected].
please receving my porting code my number
please receving my porting code my number
Aircel Customer Care's response, Feb 14, 2018
Verified Support
My aircel sim is not catching network since 1st feb 2018. Please provide UPC code for porting.
Sim is of circle Maharashtra. Currently roaming in Bangalore.
Number: [protected]
Sim is of circle Maharashtra. Currently roaming in Bangalore.
Number: [protected]
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Jayakumar,
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
My mobile number is [protected], without any intimation my number is dead, when i go to other company for porting the number they asked me of Porting code.
So please provide to me my porting code
So please provide to me my porting code
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Raghunath,
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
My mobile no.[protected]
Not sending port massage my aircel number
Not sending port massage my aircel number
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear पण्डित सत्य प्रकाश सेवदा,
Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:
The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
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Apologies for the inconvenience caused to you. We Would request you to share following details with us for better assistance.
Aircel No.:
Alternate No.:
Complete address:
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The specific location of the issue (indoor/outdoors):
Warm Regards,
Aircel Social Media Team