[Resolved] Aircel — porting msg not sent

[Resolved] Aircel — porting msg not sent

S Shubham Jangid from Varanasi, Uttar Pradesh

I am shubham jangid, i am fron jaipur, rajasthan I am using aircel for a long time but now i want to change aircel to idea so i am trying to sent my massage for getting porting unique code since last 10 days but massage did not sent. I have tired by sending messages to the company. So i want porting id unique code for my phone number. Plz resolve the problem as quick as you can. Was this information helpful? No (0) Yes (0)
Mar 9, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Aircel Customer Care's response Dear Shubham, Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: The format of sending the Port Out message: The screenshot of the error received after sending the PORT Out message: Warm Regards, Aircel Social Media Team Verified Support Jan 31, 2018 Aircel Customer Care's response Dear Shubham, We hope your issue has been resolved now. If you are facing any issue please change the handset and try. Kindly let us know for any further assistance. Warm Regards, Aircel Social Media Team
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Shubham Jangid

from Varanasi, Uttar Pradesh

porting format
PORT [protected] and send on 1900
screenshot is not available because i use a feature phone fly ds240+

Aircel Customer Care's response, Jan 24, 2018

Verified Support

Dear Shubham,

Thanks for sharing the details with us. We have escalated your details to our team for further assistance and will update you soon.

Warm Regards,
Aircel Social Media Team