[Resolved] Aircel — porting sms not sent

Vazahat

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302016
Website:	Aircel.com

I want to port out of aircel... I have sufficient balance in my account but when am trying to send port sms to 1900..
Message not sent.. Error pops..

I was trying to port out since 1 month but all in vain.. And when i call to 198 customer service ... It says all customer care executives are busy and call disconnects...

I want my upc code...and i want to port out of the aircel... Please provide me my upc code..

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Mar 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 14, 2018

Updated by Vazahat My no is [protected]
And my mail id is [protected]@gmail.com

I want to port my aircel sim...

Please please send me the upc code...

Feb 15, 2018

Updated by Vazahat My region is jaipur Rajasthan... And i need upc code... As i want to port from aircel to idea.. The service of aircel is very poor... Cutomer care executives didn't respond to request and look how am suffering to get upc code ...

Please please make your service better Aircel... There are so many people in my area who are going to change their career service from aircel to other... Due to network issues...
And slow resolution of their problems by customer care...

Verified Support

Feb 15, 2018

Aircel Customer Care's response Dear Vazahat,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:

Warm Regards,
Aircel Social Media Team

Feb 15, 2018

Updated by Vazahat I was sending PORT [protected] to 1900

But the message doesn't sent...

Screenshots are included...

Plzzz send me upc code for my aircel no...

Verified Support

Feb 17, 2018

Aircel Customer Care's response Dear Vazahat,

We would like to inform you that your issue is resolved. Now you can generate your UPC successfully.

Warm Regards,
Aircel Social Media Team

Feb 17, 2018

Updated by Vazahat Thanks a lot... For the resolution!!