[Resolved]  Aircel — porting sms sending failed

Address:302016

I want to change my cellular operator from Aircel to some other company. From 15-20 days i am not able to call to any Idea Number . I am sick and tired of their network and worst customer service. So I tried to send porting sms but I am not able to send porting SMS Post to 1900. Every time i try to send it from my aircel number [protected] It failed.
What is your problem Aircel ?
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Mar 21, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Aircel Customer Care's response
Dear Customer (ashish580839),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 17, 2018
Aircel Customer Care's response
Dear Customer (ashish580839),

We would like to inform you that your issue has been resolved. Now you can generate your UPC.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have send 4-5 sms to 1900 for porting code but i haven't received porting unique code.
Now there is no network for aircel and I am not able to port to any network.
please send me porting code for my no.
or guide me to port my no.
my Aircel no. is [protected]
please quickly solve my problem.
Aircel Customer Care's response, Feb 9, 2018
Verified Support
Dear Ashish,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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