[Resolved] Aircel — Postpaid to prepaid connection changes regarding

Thirumalai nambi

from Tanuku, Andhra Pradesh

Address:

627353

I am using aircel postpaid cug (Yadav mahasabai) plan last five years. I have tried many times to your local customer care office at palayamkottai, tirunelveli (Tamira cell com) for change of postpaid to prepaid plan, but till today no action taken. My mobile number [protected]. Please change the prepaid plan request shortly. If further delay will take for action against this compliant, will force me to make final complaint to trai and file legal suit before court for remedy.

Was this information helpful?

No (0)

Yes (0)

Aug 4, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

Aircel Customer Care's response Dear Thirumalai Nambi,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jul 04, 2017

Aircel Customer Care's response Dear Thirumalai Nambi,

We request you to visit the nearest Aircel store along with your Aadhar card to place the request for Postpaid to Prepaid migration. Our team tried reaching you to inform the same but could not get through.

Warm Regards,
Aircel Social Media Team