[Resolved] Aircel — problem in sending port message

ashokshar

from Jaipur, Rajasthan

Address:

302033

I cant send sms to company to porting. Last 15 days i contact to customer care but there is no any resposce they executive mandeep give the wrong upc code next time i contact the executive says there is no any problem u send again sms the code ll come.

But i cant send sms to 1900 port [protected], plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me... My number is [protected]... My name is ashok suthar... Please contact me soon as possible and solved this problem

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 31, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Aircel Customer Care's response Dear Customer (ashokshar),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Dec 23, 2017

Updated by ashokshar i got this msg today (Dear Customer, your concern as per reference number 1-[protected] has been resolved on 23/12/2017.In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call centre.)

but seriously thats your service i tried more then 10 times but what i got again msg failed ..i cant send till now msg to 1900 .

what tha hell is that ..please solved this properply sir.. why u cant understand my problem

Verified Support

Dec 27, 2017

Aircel Customer Care's response Dear Customer (ashokshar),

We would like to inform you that your current status has been shared with the team. Your issue is still with our team and they are working on it and will contact you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Dec 30, 2017

Aircel Customer Care's response Dear Customer (ashokshar),

We would like to inform you that the issue has been resolved and you can generate the UPC now. Moreover, if the issue still persists, please change the handset and try again.

Warm Regards,
Aircel Social Media Team