[Resolved] Aircel — recharge related issue

 
1 Review
 iamdiptesh on Jan 19, 2018
I recharged my aircel number with rs.31 as it showed 100 mb 2g/day for 28 days(when I sent SMS MRP 31 to 12121), but it gave all local & std calls for 56 days instead . My recharge Txn no. WBR[protected]
This is really unfair, provide me the service what is said or else I have to port my number. And even your customer helpline number(198) not taking call.

recharge related issue
recharge related issue
recharge related issue
Complaint marked as Resolved Feb 27, 2018

Complaint Status


[Jan 20, 2018] Aircel customer support has been notified about the posted complaint.
Verified Support
Aircel Customer Care's response, Jan 22, 2018
Dear Customer (iamdiptesh),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Aircel Customer Care's response, Jan 25, 2018
Dear Customer (iamdiptesh),

As per our team, informing that all the benefits have already been credited to your number.

Warm Regards,
Aircel Social Media Team
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    Aircel - recharge related issue