[Resolved]  Aircel — recharge related issue

Address:Nadia, West Bengal, 741160

I recharged my aircel number with rs.31 as it showed 100 mb 2g/day for 28 days(when I sent SMS MRP 31 to 12121), but it gave all local & std calls for 56 days instead . My recharge Txn no. WBR[protected]
This is really unfair, provide me the service what is said or else I have to port my number. And even your customer helpline number(198) not taking call.
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Feb 27, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
Aircel Customer Care's response
Dear Customer (iamdiptesh),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 25, 2018
Aircel Customer Care's response
Dear Customer (iamdiptesh),

As per our team, informing that all the benefits have already been credited to your number.

Warm Regards,
Aircel Social Media Team
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