[Resolved] Aircel — Refund request | |||||
This is in reference to the Vikram Bhatt stories VAS activation on my Aircel number [protected] today morning (May 19, 2017). I received a text from Aircel that Rs. 30 was deducted from my account balance to activate the VAS service. As I never requested for any service I de-activated it however the deducted amount hasn't been refunded to me. So, I request Aircel to refund the deducted amount. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 20, 2017 Aircel Customer Care's response Dear Customer (brijesh beingmyself), We are forwarding your issue to our team. Kindly allow us some time to get back to you. Thanks and Regards, Aircel Social Media Team Verified Support May 23, 2017 Aircel Customer Care's response Dear Customer (brijesh beingmyself), We would like to inform you that our team tried contacting you a couple of times but the number was not reachable on 20th May at 2:47 PM. Further, as checked, you had been charged Rs30 for ONE97 (Vas service) on 19th May 2017 for the activation by IVR mode post double consent from your end and the same service has been deactivated. Hence, charges found are correct and no waiver is applicable. Thanks and Regards, Aircel Social Media Team | |||||
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