[Resolved] Aircel — Reg :changing my postpaid connection to prepaid connection | |||||
Hi, Im facing a problem with aircel showroom members in chennai branches like perungudi, perumbakkam, palavakkam, velacherry, saidapet. Actually these people are not treating the customers politely, for the past 10months i was facing this problem and my sim is also not changed to postpaid to prepaid. I have submitted all the documents which possiblility for changing to prepaid sim. Really im saying aircel network is fraudulent and enjoying with aircel customers. Dont play with a poor family and middle class family. Asking them to pay the aircel bill for the before cycle starts but eventhough they are changing to prepaid. Kindly please take appropriate action on aircel branches. Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 18, 2017 Aircel Customer Care's response Dear Customer (bhaviyar), We are really sorry for the experience you have had with us and are forwarding your concern regarding the behavior at Aircel branches. Please allow us some time to come up with an update. Warm Regards, Aircel Social Media Team Verified Support May 19, 2017 Aircel Customer Care's response Dear Customer (bhaviyar), We are in follow up with the concerned team and will update accordingly. Warm Regards, Aircel Social Media Team Verified Support May 22, 2017 Aircel Customer Care's response Dear Customer (bhaviyar), We would like to inform you that as per our record your number ([protected]) is successfully migrated to Prepaid on 19/5/2017. Warm Regards, Aircel Social Media Team | |||||
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I want to talk to the Aircel head office who is responsible for solving the issues at a time.So please call me ( my number [protected]).It will very helpful if you call back me and i will explain you very clearly .In my family, we all using Aircel network after facing this problem from this branches and your aircel network team also speaks very badly.Kindly please call me as soon as possible
Thanks&Regards,
Bhaviya R
We are in follow up with the concerned team and will update accordingly.
Warm Regards,
Aircel Social Media Team