[Resolved]  Aircel — porting issue cited - [protected] (h. p.)

Address:Shimla, Himachal Pradesh, 171001
Website:www.aircel.com

Dear sir/mam,

On 31st january 2018 at around 11:26 am i sent a porting message to 1900 from my aircel mobile number [protected]. But i did not receive any upc code in return thereafter. As the aircel services are now being stopped in himachal, i am not able to send the message again to get the upc code. I have marked several mails to care. [protected]@aircel.co.in, but there is no response from there side.

I have my mobile number linked to aadhar, bank account and several other operations. I am 60 year old and want that same number to be ported. I was feeling cheated and harassed from aircel.

I am in anticipation of immediate action against the resolution to my problem.

Please help me to get the upc code against my sent message to aircel for porting. I have the same documented thing on my mobile phone.

My alternate number: [protected] / [protected]

Regards
Veena sharma
Shimla, hp.
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Mar 17, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
Aircel Customer Care's response
Dear Veena,

We regret to inform you that the Aircel services have been closed down in Himachal Pradesh and hence we won't be able to assist you in this regard. However, we suggest you send a mail on Care.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Feb 18, 2018
Updated by Veena Shimla
I have marked several mails to care.[protected]@aircel.co.in and care.[protected]@aircel.co.in but there is no response. All I got is just the acknowledgement of my mail to them. It has been more than 10 days and there is no response. I feel cheated and humiliated now.
Complaint comments 

Comments

Dear sir/mam

i am aircel user since 6 years in delhi but from last 1 month i am facing problem customer care service says many times that i have to wait 23 hr..
but after 10 days the problem is same kindly take a legal action against them.
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Ananya,

Apologies for the inconvenience caused to you. Kindly elaborate your concern together with your concerned Aircel number for better assistance.

Warm Regards,
Aircel Social Media Team
Cant generate upc as im not getting network as the circle is closed.
want to port my number but not getting network.
aircel network gone . how to port without upc.
maharashtra circle is closed for aircel. i want my number. can anyone help?
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer (itsmike4491),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
My Number not in work and company also close all there office from Maharashtra
Require UPC to port Number
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Rohan,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
I am also Maharashtra Aircel customer sent many mails to Mumbai Maharashtra and appellate mail ids but, all are undelivered.
Aircel Customer Care's response, Feb 16, 2018
Verified Support
Dear Virendra,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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