[Resolved]  Aircel — Regarding recharge issue

Address:500026
Website:Aircel

I had recharged 249/- on my no. ( [protected] ) As it showed that unlimited calling to local n STD but till now it didn't got activated and when I call to customer care there are saying that recently plan got changed and not responding properly and also saying that I had availed some or other plan.
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Feb 20, 2017
Complaint marked as Resolved 
Verified Support
Jan 20, 2017
Aircel Customer Care's response
Dear Customer(K.j),

As per system check, we found that you have recharged with RC 249 on 18th Jan’17 and you have received the respective benefits too. We would like to inform you that as you’re in roaming hence the same is not applicable on roaming.

RC 249 provides unlimited Local & STD calls (300 minutes/day and post free minutes calls will be charged as per tariff at 30p/min) + 500 MB limited 3G data & there after unlimited 2G data valid for 28 days.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
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