[Resolved] Aircel — poor network at lanka, dist-hojai, assam | |||
It has been almost 2 months aircel is providing very poor network causing unnecessary headache to the customers in lanka, dist-hojai, assam. I am an aircel post paid customer but can not even talk properly in the aircel network due to call drop. I have found similar situations in other parts of assam including guwahati. Please rectify the same at the earliest. Was this information helpful? | |||
Mar 18, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 Aircel Customer Care's response Dear Customer (mrinal784180), Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings: Signal Bars: Alternate No.: Complete address: Landmark: The specific location of the issue (indoor/outdoors): Warm Regards, Aircel Social Media Team Verified Support Feb 15, 2018 Aircel Customer Care's response Dear Customer (mrinal784180), We request you to kindly search the network manually and select the BSNL network (Cellone/404-38), after selecting the BSNL network (Cellone/404-38), you will be able to make calls and if the issue persists then kindly confirm us back so that we can assist you further. Moreover, no extra charging will be done against your Aircel mobile number when latched in the BSNL network (Cellone/404-38). Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
Hi,
My number [protected]. I was not aware that Aircel is going to close its services in MH. So I could not port out. Please share UPC number, so that I can port out my number.
mail me at [protected]@gmail.com. Or call me at [protected]. Or help me how Can I port out my number.
Regards:
Sanjeev Ranjan Singh
My number [protected]. I was not aware that Aircel is going to close its services in MH. So I could not port out. Please share UPC number, so that I can port out my number.
mail me at [protected]@gmail.com. Or call me at [protected]. Or help me how Can I port out my number.
Regards:
Sanjeev Ranjan Singh
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer (sanjeev4969),
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).
Warm Regards,
Aircel Social Media Team
I am prakash tailor and i am trying to send the port message to 1900 from 7 days and it is not going .i request you to please send it as fast as you can
Aircel Customer Care's response, Feb 14, 2018
Verified Support
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10590
Pending
1906
Resolved
5247
View all 10590 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
I am using Aircel Sim card Mobile number is [protected] for above 3 years.Unfortunatley i came to gulf saudi arabia.Before 15 days ago i see my simcard is registration failed.Please i request you to recover my mobile number
Thank you
Apologies for the inconvenience caused to you. As per our system informing that your Concerned Aircel number (9524422242) is disconnected. Kindly visit any nearby Aircel store for better assistance.
Warm Regards,
Aircel Social Media Team