[Resolved]  Aircel — Request to block the Lost Sim Card - [protected]

Dear sir/madam,

This is to inform you that my mobile with number [protected] is been missing. I would kindly request you to block this prepaid sim card of mine immediately to prevent misuse by others. Please take necessary action as soon as possible. Will be awaiting to hear from you about the issue.

Thanking you,

Yours sincerely,
Lata Manglani
[protected]@gmail.com
DOB: [removed]
Pin code - 603103

Contact my email for further details for verification.
Was this information helpful?
No (0)
Yes (0)
Apr 7, 2017
Complaint marked as Resolved 
After writing the complain to block the sim here in this portal, aircel blocked my sim( as per their comment in this Foram). Neither I have mailed them personally, nor do they sent me any mail. All communication happened in this portal only. As per their last comment in this Foram, I assumed my sim is blocked now and I marked the complain as resolved.
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Aircel Customer Care's response
Dear lata131,

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Alternate no.:
Last recharge amount(in Rs):
Birth year:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Apr 06, 2017
Updated by lata131
Alternate no.: [protected] /[protected]
Last recharge amount(in Rs): may be Rs 120, the one with full talk time
Birth year: [removed]
Complete Address: while buying the sim, I guess I Gave my temporary PG address which was - Oak Tree Apartments, kazhipattur, TN
While my permanent address is [removed]

Let me know for any concern.
Verified Support
Apr 07, 2017
Aircel Customer Care's response
Dear Customer (lata131),

We would like to inform you that your outgoing facility has been barred on our number [protected] (as per your request).

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Apr 07, 2017
Updated by lata131
Thank you for blocking my sim calls and messages. Since I cannot cross-verify if my sim is actually blocked, I am marking this request as resolved.

Thanks for support,
Lata
Verified Support
Apr 08, 2017
Aircel Customer Care's response
Dear lata131,

Thank you for the acknowledgment. Assuring you best services in future.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Alternate no.: [protected] /[protected]
Last recharge amount(in Rs): may be Rs 120, the one with full talk time
Birth year: 1992
Complete Address: while buying the sim, I guess I Gave my temporary PG address which was - Oak Tree Apartments, kazhipattur, TN
While my permanent address is 1-F-361, Parshawnath, Krishna Nagar, Ahmedabad, Gujarat -382346

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information