Aircel — Service activated frequently

Address:New Delhi, Delhi, 110011
Website:www.aircel.com

I am an Aircel subscriber and about daily i have been charged for some services activated automatically. On calling Customer care, they are telling that i subscribed it using internet. Which is impossible. I only use WA on mobile internet and rarely FB. No browsing at all. WA & FB is used only through app.

Still no money has been redeemed and only they are charging the amount which is totally fraud.

Please take action regarding the issue.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Anand 8482,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No:
Amount deducted:
Date and Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Aircel No: [protected]
Amount deducted: Rs.5 & Rs. 3
Date and Time of deduction: 8/2/2016 11:48 & 8/2/2016 12:09
Any message received upon deduction: 2 messages were received at the time given.
Dear Customer(Anand 8482),

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team

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