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Aircel

[Resolved]  Aircel — Sim card issues

Address:560100

Hello,

i am using aircel connection since 1 year, but suddenly my mobile unable receive the signal, initially i thought mobile issue but later i have checked in several mobiles but no luck so finally i came to know that it might sim issue. Currently i am in bangalore and mobile no is [protected]. Who will help me to resolve this.

Regards
Raveendra
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May 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Aircel Customer Care's response Dear Ravai,

We are forwarding your issue to the team. Meanwhile, kindly share the following detail so that our team can look into your issue:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Apr 28, 2017
Aircel Customer Care's response Dear Customer(Ravai),

Our team tried reaching you on your no. but were unable to get in touch.We request you to provide us an alternate number and convenient time to contact you.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

I want to port my Aircel service to another service...The message does not send to 1900 (Universal port number) from last two days. Even I called their complaint number 198, they keep disconnecting call.
It is something blocked by Aircel, just to ensure that nobody is able to PORT from Aircel to other providers.
Reply
Aircel Customer Care's response, Apr 26, 2017
Verified Support
Dear Pradeep Salve,

We are really disheartened to hear about your decision. Please share the following details in order to look into your issue:

Aircel No.:
Screenshot of the error message occur while sending:
Format of the message sending:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, May 5, 2017
Verified Support
Dear Pradeep Salve,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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