[Resolved] Aircel — sim replaced but not activated 4 days already gone. | |||
I am using aircel connection last 5-6 years. My no is [protected]. This is my official no. So this no. Very important for me for daily contacts. But last week my sim suddenly stop working, so last friday 21st july i went to nearest aircel store at barrackpore. They verify my no and give a new sim for replacement and told that my no is active but si damaged.. They ensure that the sim wll be activate that day within 10pm. But today is 24th july my no not working. I have called so many times but no action taken from the store sim is not working till now. I have submitted my adhar card xerox also. I could not understand that why this type of service is giving by your company. I had to face great difficulty contacting my colleagues and family during these days. Was this information helpful? | |||
Sep 1, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Aircel Customer Care's response Dear Customer (suvroankush), We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you. Warm Regards, Aircel Social Media Team Verified Support Jul 26, 2017 Aircel Customer Care's response Dear Customer (suvroankush), We would like to inform you that your SIM replacement has been successfully done from our end on 25/07/2017 at 05:26 PM. Please cross check the same at your end. Warm Regards, Aircel Social Media Team | |||
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my alternative no is [protected]
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