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[Resolved]  Aircel — Sir.

Address:272271

Aircel — Outgoing and Incoming call barred

7 Reviews
Ho Honey Grag
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Respected Sir/Ma'am

With due respect I would like to state that I have bought a new sim of aircel 4 months back. I have used it for some time at that time and after that I havenot used it and now, after 4 months, when I recharged my delhi aircel no [protected], they have barred the incoming and outgoing and when I talked to the customer care, I requested them either to refund my money or repair it and they said that they have done it by mistake and will repair it in 2 days. But now 04 days have passed, but nothing has been done till now.
Please do something in this regard.
For further information contact me on [protected]
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Feb 25, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jan 18, 2017
d rahul singh's response Dear sir/madam
I D.Rahul my aircel sim number [protected] was stolen.
so kindly deactivate the sim kindly deactivate the sim to avoid misuse
of my sim
Verified Support
Jan 23, 2017
Aircel Customer Care's response Dear Customer(Aadio),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 24, 2017
Aircel Customer Care's response Dear d rahul singh,

We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 25, 2017
Aircel Customer Care's response Dear Customer (Aadio),

We Would like to inform you that your number has been barred in Zero Monthly Usage, Please recharge with minimum amount of Rs. 100/- and confirm, so that we will get unbarred the number.

Warm Regards,
Aircel Social Media Team
Complaint comments 
8 Comments

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Comments

Dear sir/madam
I D.Rahul my aircel sim number [protected] was stolen.
so kindly deactivate the sim kindly deactivate the sim to avoid misuse
of my sim
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear d rahul singh,

We are forwarding your concern to the team. Meanwhile, please share your alternate number in case we need to contact you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 25, 2017
Verified Support
Dear D Rahul singh,

We have blocked the outgoing services with immediate effect and we request you to visit the nearest Aircel store to replace the SIM along with the required docs with the same mobile number and you will get the existing offers.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Media Team
Sir this is Shivanna Ds from Tumkur. Im using aircel Sim but there is no aircel signal near mydala grama panchaythi area byrapura Tumkur district Karnataka. please install the aircel tower as soon as possible im requesting you.
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Customer(Shivanna DS),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
I have sent 3 sms to port from aircel. but aircel not sending code
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear JP RAJESH JP RAJESH,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Feb 1, 2017
Verified Support
Dear JP RAJESH JP RAJESH,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team
Hello
My sim is ask for Puk no so pls provide me Puk code no
My mobile no-[protected]
Last Recharge-96 rs (aircel to aircel)
My Name-Amit Arun Lahade
My Alternate No-[protected]

Pls send me Puk code
Thank you
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Amitlahade,

Thanks for reaching out to us. Kindly share the following information (as mentioned in the documents submitted for the connection) to confirm your identity:

Name (as in submitted documents):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
This is Navadeep
Address ponugodu village, garidapally mandal, suryapet district, Telangana (508201) in our area there no tower of aircel so i am interested to give my land for lease
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Customer(Navadeep007),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Sir i have the space for installation of tower near me it is free land. so if you install aircel towers then you can contact by calling my cell no. [protected]
Rajan kumar
Village pargwal tehsil pargwal
Distt jammu Jammu and kashmir
Pin code -181207
Reply
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Customer(Râjàñ Kümär ),

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear sir,

I am v.pandeeswaran, my number is [protected] post paid no deactivated
Reply
Aircel Customer Care's response, Jan 25, 2017
Verified Support
Dear Customer(v.pandeeswaran),

We would like to inform you that your Aircel number (9524081888 ) is suspended due to Bill non-payment reason. So, we request you to clear your outstanding bill to get your number unbarred/reactivated.

Thanks and Regards
Aircel Social Media Team
Recharged with pocket internet pack for my aircel no [protected] but net is not working
Reply
Aircel Customer Care's response, Jan 27, 2017
Verified Support
Dear umatt,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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