Submit a Complaint
Mobile Service Providers
Aircel

[Resolved]  Aircel — sim card does not receive network

Address:793002

My simcard [protected] does not receive network from friday plese check my number may be aircel deactivate my simcard in before it became like these i canot rechare through voucher and cannot send sms but finally no network. It is not a problem that there if no network coverage but only my simcard
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2017
Complaint marked as Resolved 
Verified Support
Nov 15, 2017
Aircel Customer Care's response Dear Customer (Khrawborlang ryngkhlem),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

An alternate number:

Warm Regards,
Aircel Social Media Team
Verified Support
Nov 15, 2017
Aircel Customer Care's response Dear Customer (Khrawborlang ryngkhlem),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for better assistance:

Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Verified Support
Nov 21, 2017
Aircel Customer Care's response Dear Customer (Khrawborlang ryngkhlem),

As per the confirmation from the concern team, we would like to inform you that during field visit, Out calling was done on your number but it was switched off. All Parameters are found ok.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10590 Aircel Reviews

Comments

I cant send sms to company to porting. I can able to send messages to other numbers. By I can't send for porting. Kindly look into it and do the needful as early as possible. My number is [protected]

Thank you
Reply
Aircel Customer Care's response, Nov 15, 2017
Verified Support
Dear Customer (MaheBhuvi),

Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Nov 21, 2017
Verified Support
Dear Customer (MaheBhuvi),

Kindly retry and use the given format to get UPC ( PORT<>Mobile number send to 1900).

Warm Regards,
Aircel Social Media Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    View all 10590 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information