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Aircel — sms not sending in aircel network

From the past days i am trying every single day to send the port message but unable to send.. Message sending fail is written always. I have to port my sim because its my permanent number and aircel bhas shut down the connection please help me out for porting my number as soon as possible even i cant send messages to anyone mot only port messages but also simple message is not sending help me out my number is [protected]
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Mar 07, 2018

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    Aircel
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    10558
    Pending
    2614
    Resolved
    4543
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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