[Resolved] Aircel — staff behavior

Balakrishna Achary

from Hyderabad, Telangana

Address:

040

Dear team,

My self e balakrishna achary i went for update my adhaar card near to erragadda aircel office with the no [protected] so as we checked the data with my no there is no name only no showing same i inormed to aircel staff i am using last 5 year onwards how the name not occur, so that staff said just ask to modi sarakar and using rush word and if any problem migrate to some other service provider so tell me why u kept this aircel office if there is no helpful to customer and if anything wrong data than i need to claim to modi sarakar??? At the time of sim taken i have some documents it is verified by ur aircel team than how we claim to modi sarakar.
It s really faltu service today only i will migrate my no because o[censored]r service.

Thanks

E balakrishna achary

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Feb 10, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Aircel Customer Care's response Dear Balakrishna,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel no.:
Store address:
Store executive's name:
Date of visit :

Regards,
Aircel Social Media Team

Verified Support

Jan 04, 2018

Aircel Customer Care's response Dear Balakrishna,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team