Submit a Complaint
Mobile Service Providers
Aircel

[Resolved]  Aircel — Stop the service kolam s3

Address:Howrah, West Bengal, 711101
Website:www.aircel.com

I have activated KOLSMS3 service in my mobile no for one day. After that day, it is continued to recursively renewed day after day and there is nothing mentioned specifically how to stop that service. I cannot understand what kind of trick is that for continuous deduction in my balance. I also noted that there was nothing written about the service that is would be renewed on daily basis, once activated. I need to know the process to stop the service.
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Aircel Customer Care's response Dear Srestha Ghosh,

Please use the following USSD code to deactivate your KOLSMS3 pack:

*121*03#

Please let us know for any further assistance.

Thanks and Regards,
Aircel Social Media Team
Complaint comments 
2 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers7[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10590 Aircel Reviews

Comments

Same thing is happening with me...and after requesting *121*03# its showing that the process have already been deactivated...but my acnt blnc is getting deducted each day after 12.00am by rs 3...what the hell is going on guys? Do u want me to give up all 3 aircel connections presently am using?
Reply
Aircel Customer Care's response, Mar 11, 2017
Verified Support
Dear Customer(2209),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Mar 20, 2017
Verified Support
Dear Customer(2209),

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matt

Thanks and Regards
Aircel Social Media Team
The representative at the help desk told that i can only stop that service by requesting at the customer care help desk over phone call...is it true? If so, then u ahould hav mentioned it in the activation process dialogues..
They have deactivated the plan after my request but i am still afraid to try any of your offers for those hidden conditions ..
Reply
Aircel Customer Care's response, May 6, 2017
Verified Support
Dear Brishti Tapur Tupur,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, May 16, 2017
Verified Support
Dear Brishti Tapur Tupur,

We hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    View all 10590 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information