[Resolved] Aircel — subscribing to rs. 2 aircel pack (auto renewal) "without any request"

Trivendra_kumar

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110096

Aircel in india is now running a beggar shop company, reasons are :
* they just activate any plan to their customers and put an auto renewal for the plan..."thanks for subscribing to rs. 2 aircel pack. Now enjoy, 10 mb 2g data for 1 day. Daily decrement at rs 2 daily, validity 365 days. (Auto renewal)".

*at the same time their customer care is unable to entertain either by saying their customer care executives are busy or once they talk they are unable to transfer call to their senior, don't want to give any complaint no., they just say sir unsubscribe the plan... Don't answer satisfactory.

*all are so funny for a telecom company... Shame on you aircel

*suggestion to aircel: better to stop running a company, so called telecom now and open a beggar shop.

Trivendra
Triv. [protected]@gmail.com

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Feb 15, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Aircel Customer Care's response Dear Trivendra,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:

Regards,
Aircel Social Media Team

Verified Support

Dec 30, 2017

Aircel Customer Care's response Dear Trivendra,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team