[Resolved] Aircel — taking rs. 1 per day from one month | |||
Daily pack of rs 1 is on auto activation by aircel which results deduction of rs 1 per day. I have asked to customer care about this deduction of rs 1 per day, they didn't replied well. They are saying that no any service is activated on my number and they can't help in this, I am totally disappointed with this disgusting behaviour of aircel they are cheating and deducting money per day. Two times they assured me that it won't happen again, money will not be deducted from tomorrow but they didn't stopped that daily pack. This daily pack has deducted almost 50-60 rupees day by day. So i want to deactivate this daily pack from my number and also request for refund because i have never used that pack. Its totally aircel fault because they knew the problem but they had kept this daily pack on auto activation and that is the reason behind this deduction. I requested them alot to stop this daily pack of rs 1 but they are cheating continuously. Its going to be ridiculous with aircel. Very bad service. They also stopped my number to contact customer care side. They don't want to talk because they only want to cheat their customers. My aircel number is [protected] (Don't share it publically. Only share with aircel) Was this information helpful? | |||
Dec 29, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 23, 2017 Aircel Customer Care's response Dear Customer (BADAL VERMA), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Nov 28, 2017 Aircel Customer Care's response Dear Customer (BADAL VERMA), We would like to inform you that you were continuously being charged for renewal of Rs.1/- rate cutter activated through *121# code from your side. Hence, a refund is not possible. Warm Regards, Aircel Social Media Team | |||
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