[Resolved] Aircel — unable to select aircel as network. | |||
My mobile number [protected] is showing invalid sim all of a sudden. I recharged yesterday & it went through without any issues. I am nowhere intending to continue services for aircel. Instead, just need to do mnp due to which i need to get access to the network. I doubt if at any point of time my prepaid balance was in negative due to which this could happen. Expecting resolution asap (Or a call back at my alternate number [protected]) Was this information helpful? | |||
Feb 22, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 Aircel Customer Care's response Dear Kaustubh, As per our system check, informing that the mentioned number ([protected]) has been permanently disconnected from our end. Sorry, to say this but we are unable to assist you any further in this regard. For more details, you may visit your nearby Aircel store. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
I lost my phone on 13th January 2018.
Please block my sim card no. My no is [protected]. Block it ASAP. I lost it will travelling. Please block it immediately
Please block my sim card no. My no is [protected]. Block it ASAP. I lost it will travelling. Please block it immediately
Aircel Customer Care's response, Jan 19, 2018
Verified Support
Dear Customer (Avisek Mishra),
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (Prepaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (Prepaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 27, 2018
Verified Support
Dear Customer (Avisek Mishra),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
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And not providing me port number
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team