[Resolved]  Aircel — unable to send port sms to 1900 from my aircel number

Address:Jaipur, Rajasthan, 302033

Dear sir,

I want to port my number from aircel to airtel but i am not able to send sms to 1900. I tried port [protected] but sms is not getting delivered.
I called aircel customer care multiple times, but they always say only one thing "there is some issue at server side please try after 24 hours."
Please help me to get this issue resolved.

Regards
Mohit singhal
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jan 08, 2018
Updated by Mohit076
Still awaiting revert from aircel.
Verified Support
Jan 10, 2018
Aircel Customer Care's response
Dear Customer (Mohit076),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:

Warm Regards,
Aircel Social Media Team
Verified Support
Jan 16, 2018
Aircel Customer Care's response
Dear Customer (Mohit076),

We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10589
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information