[Resolved] Aircel — Unauthorised service renewal | |||
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2 My number: [protected] Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 22, 2017 Aircel Customer Care's response Hi Abhinandan Panda, We request you to dial *121*0200# to deactivate PI_2 pack service on your Aircel number. Warm Regards, Aircel Social Media Team Verified Support May 22, 2017 Aircel Customer Care's response Hi Abhinandan Panda, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support May 23, 2017 Aircel Customer Care's response Hi Abhinandan Panda, We would like to inform you that as we have checked and found you have been charged Rs 2/- for auto renewal data pack on daily reactivation basis. Hence, charges found are correct and no waiver is applicable. Warm Regards, Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Its to be inform you that, some of Rate cutters are having option like auto deduction every day. So just check whether you had recharged with Rate cutters like that. Also Call to 155223 which is help to know the Value added services which is activated in your number. So do the above and know the reason for auto deduction per day. Also if it was done by service provider (AIRCEL) means you may claim the refund.
Anguraj