[Resolved] Aircel — unfair money deduction | |||
I have recharged for rs.50 and after 2hrs rs.30 had been deducted on the basis of aircel deals. I specially deactivated all the services before recharging by calling on 155223 because previously some money is deducted on the basis of same issue. They said that i am not activated on any services when i call 155223 before doing recharge. I don't understand how you can deduct money while you only said that i am not activated to any services before rechage. U are such a big telecom company and i think this type of deduction from your side are enough for the downfall your good will. Please kindly refund my money and consider my complain. Was this information helpful? | |||
Aug 28, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Aircel Customer Care's response Dear Customer (Pulkit Jindal41), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jul 26, 2017 Aircel Customer Care's response Dear Customer (Pulkit Jindal41), We would like to inform you that the deducted amount (Rs 30) will be refunded to your account within 24 hours. Warm Regards, Aircel Social Media Team | |||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Name. Ramaarjun.D
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We are forwarding your concern to the team. Meanwhile, kindly share 20 digit sim number along with alternate number in order to assist you better.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per your request your no. is well active from our end.
Warm Regards,
Aircel Social Media Team