[Resolved]  Aircel — Unnecessary service activation and balance deduction

Address:East Khasi Hills, Meghalaya

Today they deducted 35 rs for dazzling queens and 3 rs for tiny tv. These are services they activated by themselves and when I tried to unsubscribe by texting to 155223, I got d reply dt I dnt hv any vas activated in ma number. Finally, I unsubscribed afta calling 155223. But its unfair to deduct balance for services dey activated by themselves and dt too afta cheating dt no services r active in ma number. It has happened many times before but dis time I wont keep quiet. Its really frustrating. I want ma balance back no matter what. I want justice.
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Aug 7, 2021
Complaint marked as Resolved 
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Hi joshila,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Hi joshila,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Online team,
Email us @[protected]@aircel.co.in

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