[Resolved]  Aircel — Use my privacy with my personal no.

Address:854301

On 14/12/16 at 7:73pm call duration 6:03 sec
. My relative call C.care for deduction of balance.. one man receive Her(my relative) call and ask her name and problem.. then they told her that call me after 2 hour.. then after few minutes Aircel C.care man Called her with his personal no. And Called her With her name and told him Can u be my friend.. what nonsense ! This is ur Privacy policy ?? After this i called c.care with two other Aircel no. Then they gave me no response.. put me on hold 3 time . I[censored] doesn't solve it i surly go ahed...
.really very disappointed with ur Privacy service ..
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Sep 10, 2016
Complaint marked as Resolved 
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Dear Vishal(vishal359),

We regret for the inconvenience caused. Kindly share the following details with us so that we can assist you in a better way:

Aircel No.(From which call have made):
Date and Time of call:
Name of executive(If remembered):

Warm Regards,
Aircel Social Care Team
Aircel no. Is [protected].
Date 14/03/16
Time 7:37pm
I don't know his name..
And one more thing again don't call on that no. For any queries my no. Is [protected]
.
.and i have his (executive) other mobile no. 4m wch he called..
I m really disappointed .. how could u break my Privacy?
Dear Vishal(vishal359),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
I m waiting.
Don't ignore my complaint...
R u sure ?? U work for it??

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