[Resolved] Aircel — very slow internet

Kishanjaiswal

from Delhi, Delhi

Address:

Ranchi, Jharkhand

My no [protected] is facing a very slow internet problem and when i m calling to customer care no they are providing me 12889 but no one is calling back now, since the day from i started using aircel i m getting numerous problem the network is also very weak the h+sign appear for a while and then it vanishes again again, the customer care also do not response to the call i m getting frustrated by aircel service as aircel dont have 4g so atleast u should take care of 3g customers

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Feb 6, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Aircel Customer Care's response Dear Customer (Kishanjaiswal),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc):

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 04, 2018

Aircel Customer Care's response Dear Customer (Kishanjaiswal),

As per our team, informing that you don’t have sufficient balance to use data service.

Warm Regards,
Aircel Social Media Team