[Resolved]  Aircel — want to port out

My aircel no is [protected]. Without my permission, 15rs are deducted. I got a msg
Thank you for choosing ultra tv weekly at rs 15.0. You have been charged rs 15.0 for 3 days. To unsubscribe sms stop to 155223. Get unlimited videos, games, bollywood dt, comedy club at www.pocketinternet.in

Are u joking with me. I again have to port my number to docomo. You are fraud
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Sep 6, 2017
Complaint marked as Resolved 
Resolved
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Aircel Customer Care's response
Dear Customer ([protected]@),

We would like to inform you that Rs 15 (deducted on 04/09/2017 for VAS) have been refunded to your account on 05/09/2017. Please cross check the same at your end.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Please disconnect Aircel mobile number [protected] which is not being used for long time. The connection draws money consumption every month which I don't want to happen.
Aircel Customer Care's response, Sep 9, 2017
Verified Support
Hi Mikrons,

We would like to inform you that to deactivate your number please visit nearest Aircel store along with your ID proof.

Warm Regards,
Aircel Social Media Team

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