[Resolved] Aircel — wrong deduction without any subscription

 
1 Review
 Ajay_JSR on Dec 30, 2017
On 30th of dec 2017 at 9.42 am, i got a massage “thanks you for choosing lehrer tv weekly at rs 30.0. You have been charged rs 30.0……so on, ”
And rs.30.0 deducted in my balance without any subscription,. My no. Is [protected]. I tried many time to talk to the customer care executive but they all time disconnected the line. So, why my data stopped, see this issue and revert back my deducted amount immediately.

And i tell you many ties this type of problems ours, if you give so bad service who will use your service. That’s all.

wrong deduction without any subscription
Complaint marked as Resolved Feb 6, 2018

Complaint Status


[Dec 30, 2017] Aircel customer support has been notified about the posted complaint.
Verified Support
Aircel Customer Care's response, Jan 02, 2018
Dear Customer (Ajay_JSR),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Aircel Customer Care's response, Jan 02, 2018
Dear Customer (Ajay_JSR),

As per our team, informing you that Rs 30 will be refunded to your account within next 48 hours.

Warm Regards,
Aircel Social Media Team
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    Aircel - wrong deduction without any subscription