Airindia — flight delayed and duty manager who miss guided me

Address:380014

Had a flight from ahmedabad to delhi flight no - ai014 which got delayed for departure by 4 hours and i had a flight to catch from delhi to rome flight number az769 which was on 3:50am 2/6/2018 which i missed due to delay from ahmedabad. And at ahmedabad airport i had lot of argument with the airindia manager cause i knew i was gonna miss my flight to rome from delhi but the airport manager gave me a requesting letter to put me on next filght but delhi airindia staff did not help me out infact they gave me a delayed certificate and said you have to approach alitalia, when i approached alitalia they ingnored me and said flight has left and they cannot help you have to buy a new ticket or talk to air india, i again approached airindia they said they also cannot help buy a new ticket and complain about this duty manager who wrote you this request letter. I said fine when is the next flight i will buy a new ticket they checked and said the next available flight was on 3rd june 7:00pm well i cannot delay my trip for 2 days argued with them but they were so rude treated me as if i am an road side beggar, now i know why does people dont trevel with airindia and why is anyone not buying airindia the reason is pathetic and illiterate staff they dont know the meaning of customer service at all. Never travel air india again in life even if they offer me free ticket i wont.
I just need one hepl now nee the email addtess of chairman of airindia
I had to buy tickets of emirates for 40000 rupees and then i was able to reach my destination.
Today its more then 22 days and still i have not recieved any reply from air india nither any compensation from them
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I think you should file a case at consumer court and follow it up.

- Just my personal opinion.

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    Ahmadabad City, Gujarat
    India
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