Airports Authority of India — Non cooperation by airport personnel at Bhubaneswar Airport

Address:

Khordha, Odisha

Dear Sir,

This is to inform you that I, Upasna Raul, am travelling with my mother today at 16:30 pm to Delhi from Bhubaneshwar. As we were getting into the airport, there was a certain discrepancy in my mother's ticket. My mother was getting a little hyperactive and kept saying that they are responsible if we kiss the flight. I take responsibility for my mother. However, the personnel at the gate was rude and threatened my mother repeatedly that she couldn't do anything and dared us to complain. Small as it might seem to you, I refuse to let it go. Apart from the security of the airport, one of their duties is also the service of the public. I request you to take a look at this and do something about it.

Regards,
Upasna Raul