Airports Authority of India — quality of airport arrival at international terminal, chennai.

Address:Chennai, Tamil Nadu, 600040

Sir,
I arrived yesterday from dubai (Frequent travellar), i was depressed to see the arrival passenger terminal, the infrastructure etc in chaos.
1. At immigration counter the airconditioning was poor and it was hot.
2. Passengers have to walk for a long distance from aircraft terminal and from immigration to baggage collection. It is unfair for older people and those with children, but then the electric vehicles for transport was only one operating.
3. The baggage collection center was at chaos, it took for me one hour to collect my baggage (Even more for some passengers)
4. Most important was at exit entrance on arrival, all vehicles parked and rental car drivers fleecing the passengers (International departure and domestics are good), was worst than a railway station.
5. It was horrible to see international passengers at distress.
Don't we have pride for our great country, where is our problem, please rectify to make our country, glorious.
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    Airports Authority of India Phone
    +91 11 2461 0386
    +91 11 2463 2950
    +91 11 2462 1627
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    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
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